Shipping
At Trancegaze, we aim to make your shopping experience seamless and hassle-free. Below, you'll find everything you need to know about how we ship your orders.
Fulfillment Process: We use a Direct-to-Garment (DTG) printing process to ensure your tee is made with the highest quality. Each shirt is printed on demand and takes 48 hours to create.
Shipping Provider: All orders are shipped via USPS, and shipping is complimentary within the continental United States.
Delivery Timeline: Once your tee is created, shipping typically takes 4 to 8 days, depending on your location.
Packaging: Your tee will be securely packed in a waterproof poly mailer bag and delivered to your front door by your local postal delivery person.
Package Tracking: Once your order ships, we’ll email you a tracking number so you can monitor its journey.
Delivery Considerations: If you’re not home during delivery, we recommend creating a USPS account to manage delivery instructions. You can request your package to be delivered to a neighbor’s home or left in a secure location out of plain sight.
Weather-Related Delays: While most orders arrive on time (or even early!), inclement weather may cause minor delays. Rest assured, we’ll do everything we can to ensure timely delivery.
Need Assistance?
If you have questions or need support, please don’t hesitate to reach out:
- Contact us via our Contact Page to start an email conversation.
- Phone support is available upon request.
- Our customer support hours are 10 AM – 7 PM ET and 7 AM – 4 PM PT.
We value your business and are always here to help. Thank you for choosing Trancegaze!